Marketing Admin Clerk & Telemarketer Harrisonburg, Virginia

Marketing Admin Clerk & Telemarketer

Full Time • Harrisonburg, Virginia
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
We are looking for a full-time Marketing Admin Clerk & Telemarketer in our Marketing Department to help with the administrative and organizational functions in the day-to-day operation of our department. Our work is focused on treating problem water and ensuring safe water in homes. Your goal is to provide great customer service to our customers and potential customers.

This is a full-time position working Monday - Friday 8:00 AM to 5:00 PM with an one hour lunch. Our Marketing Department is located at our Harrisonburg, VA office.

Responsibilities will include, but are not limited to:
  • Answering phones both in the Marketing Dept and as back up to the Front Desk
  • Provide excellent customer service while providing general support to customers
  • Speaking with potential customers to schedule an appointment using a prepared script with additional information
  • Schedule and confirm appointments for clients, customers, or Sales Reps 
  • Data entry utilizing proprietary software, Excel, and Word
  • Completing lead information by recording names and addresses as well as other important information
  • Gathering data on sales leads for further marketing analysis
  • Following protocol to keep customers’ personal information secure and adhering to quality assurance standards
  • Maintaining a clean and safe working environment
 Preferred skills: 
  • A professional and courteous telephone manner being comfortable speaking on the phone, texting or emailing
  • General customer service skills including active listening and empathizing with customer needs
  • Patience to take an appropriate amount of time with sales leads to answer their questions and hear their concerns
  • Strong verbal and written communication skills with attention to detail and accuracy in all work.
  • Proficient w/Microsoft outlook, excel and word
  • Exceptional planning, problem solving, time management and organizational skills.
  • Ability to operate standard office equipment
  • Patience and endurance to sit/stand behind a desk all day. 
  • Attention to detail and the willingness to learn
  • Previous customer service experience of at least 2 years
Additional training will be provided. 

NO PHONE CALLS PLEASE.  However, you may come to the office at 1820 Erickson Avenue, Harrisonburg, VA  22801 to fill out an application.
Compensation: $13.00 - $15.00 per hour




This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

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