Responsive recruiter

Benefits:

401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance

Office Support Assistant
Full-Time | Marketing Department & Front Desk Support

We are seeking a dependable, organized, and customer-focused Office Support Assistant to join our team full-time. This role supports both our Marketing Department and Front Desk, handling a variety of administrative and organizational tasks that help keep our operations running smoothly.

Our mission is to treat problem water and ensure safe, high-quality water in homes. As part of our front-line team, you’ll play a vital role in delivering excellent service to both current and prospective customers.

Key Responsibilities

Your duties will include, but are not limited to:

Answering phone calls for both the Marketing Department and Front Desk
Providing exceptional customer service and general support to clients
Speaking with potential customers to schedule appointments using a prepared script
Scheduling and confirming appointments for clients, customers, and Sales Representatives
Entering data accurately using proprietary software, Microsoft Excel, and Word
Completing and organizing lead information, including names, addresses, and key details
Collecting and organizing data on sales leads for marketing analysis
Taking clear and concise messages when needed
Ensuring all customer information is handled securely and in compliance with quality standards
Assisting with general office tasks, including filing and maintaining records
Helping maintain a clean, organized, and safe work environment

Preferred Skills & Qualifications

Professional and courteous phone manner; comfortable speaking on the phone, texting, and emailing
Strong customer service skills with active listening and empathy
Patience and the ability to take time with each customer interaction
Clear verbal and written communication skills with high attention to detail
Proficiency in Microsoft Outlook, Excel, and Word
Excellent time management, problem-solving, and organizational abilities
Ability to operate standard office equipment (phones, printers, etc.)
Willingness to learn, adapt, and grow in the role
Previous customer service experience (minimum 2 years preferred)
Ability to remain seated or standing at a desk for extended periods

Training will be provided.
If you're a motivated self-starter with a passion for customer service and strong organizational skills, we’d love to hear from you! No phone calls please.

Compensation: $13.00 - $15.00 per hour

About Culligan

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Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.

Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

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