Benefits:

401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance

Office Support Assistant

We are looking for a full-time Office Support Assistant to help in our Marketing Department and with the Front Desk with the administrative and organizational functions in the day-to-day operation of our departments. Our work is focused on treating problem water and ensuring safe water in homes. Your goal is to provide great customer service to our customers and potential customers

Responsibilities will include, but are not limited to:

Answering phones both in the Marketing Dept and the Front Desk
Provide excellent customer service while providing general support to customers.
Speaking with potential customers to schedule an appointment using a prepared script with additional information
Schedule and confirm appointments for clients, customers, or Sales Reps
Data entry utilizing proprietary software, Excel, and Word
Completing lead information by recording names and addresses as well as other important information
Gathering data on sales leads for further marketing analysis
Taking clear and concise messages as necessary
Following protocol to keep customers’ personal information secure and adhering to quality assurance standards
Assisting with other daily office needs including but not limited to filing
Maintaining a clean and safe working environment

Preferred skills:

A professional and courteous telephone manner being comfortable speaking on the phone, texting or emailing
General customer service skills including active listening and empathizing with customer needs
Patience to take an appropriate amount of time with phone calls to answer their questions and hear their concerns
Strong verbal and written communication skills with attention to detail and accuracy in all work.
Proficient w/Microsoft outlook, excel and word
Exceptional planning, problem solving, time management and organizational skills.
Ability to operate standard office equipment
Patience and endurance to sit/stand behind a desk all day.
Attention to detail and the willingness to learn
Previous customer service experience of at least 2 years

Additional training will be provided.

Compensation: $12.50 - $15.00 per hour

About Culligan

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Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.

Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

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